How do you take part?

- Enter the draw for any release by selecting your size, and then entering your customer information, shipping address and confirming your payment method.

- When the draw finishes we will notify you within 3 hours whether your name was drawn

- If you win, you will automatically be charged the price of the product including shipping and you will be emailed an order confirmation.

- However, if you do not win, then no payment will be taken, and you will receive an email letting you know that you were unsuccessful.


Do I need a separate account for this site?

- Yes, you will need to create a new account as the customer accounts on HANON and the Launches site are not linked.


How do I cancel an entry?

- You can cancel your entry by emailing our customer service team on or calling them on +44 (0) 1224 593245.

- Once your entry has been submitted, we are unfortunately unable to amend size selections, address information or payment details.

- Please note: you are only able to cancel your entry before the draw has taken place.