Rules

How do you take part?

- Enter the draw for any release by selecting your size, and then entering your customer information, shipping address and confirming your payment method.

- Please note: on entering the raffle, you are giving us permission to hold funds of the total order value for the duration of the raffle. Entry look like a normal order confirmation.

- When the draw finishes we will notify you within 3 hours whether your name was drawn

- If you win, you will automatically be charged the price of the product including shipping and you will be emailed an order confirmation and successful email.

- However, if you do not win, then no payment will be taken, the authorisation will be voided and you will receive an email letting you know that you were unsuccessful.

- Please note: in some cases, it may take up to 5 working days for the funds to be released by PayPal.

 

Do I need a separate account for this site?

- Yes, you will need to create a new account as the customer accounts on HANON and the Launches site are not linked.

 

How do I cancel an entry?

- You can cancel your entry by emailing our customer service team on info@hanon-shop.com or calling them on +44 (0) 1224 593245.

- Once your entry has been submitted, we are unfortunately unable to amend size selections, address information or payment details.

- Please note: you are only able to cancel your entry before the draw has taken place.

 

Apple Disclaimer:

Please note that Apple is not a sponsor or involved with HANON Launches in any manner.