How does the raffle work?
You can enter the draw for any of our advertised releases by selecting your size and entering your customer information. You will then have a chance to fill in your shipping details and select your preferred payment method.
Please check all details are correct before entering as we are unable to edit sizes or address information. Upon ticking our terms and conditions box you are agreeing to the full terms of the raffle, when you enter the raffle for these, a future payment is authorized on PayPal/Your bank. We have not taken any money from you. Any money that appears to have gone from your bank account will currently be sitting as pending. You will then be automatically entered into our draw. Please note: Entries cannot be amended and can only be cancelled within an hour from the time you entered.
We aim to notify customers within 3 hours of the draw end. Please note: The draw end time is subject to change at any time at HANON's discretion.
If you are successful you agree to authorise the full payment of goods and shipping. Upon winning and your order will be processed through our system as a normal order. When your order is ready to be sent out you will receive shipping information from our courier Parcel Force with a tracking number, you can then follow the status of your order.
If you are unsuccessful your entry will expire and your funds will be released back to you by your bank/PayPal. Please note: this may take 3-7 working days and depends on how fast PayPal or your bank processes it.